FREQUENTLY ASKED QUESTIONS.
- What is the role of an Insurance Broker?
An insurance Broker is a professional and independent advisor knowledgeable in risk management and Insurance services.
- Why should I use a Broker?
A Broker is your Insurance adviser, with professional qualifications and experience in Insurance matters.
A Broker has also bargaining powers and therefore a customer you or your firm is ensured of quality services at competitive cost.
- What is the difference between a Broker and an agent?
A Broker is an insurance professional and works on behalf of the customer on the other hand an agent works for the Insurance Company.
- How can I rationalize my insurance risks?
By allowing your Broker to prepare an Insurance programme fitting your Insurance needs.
- Can I settle my premium in installments?
The Insurance Acts requires premium to be paid up front. However your Broker can assist you pay premium in installments by arranging premium financing from reputable finance houses.
- How can I know that I am adequately covered?
Alpine will be able to advise on how to access the adequacy of your insurance cover by analyzing your risk exposures. For property and Motor vehicles you can do valuations.
Excess is the first portion of each and every claim borne by the insured.
- Why should I pay excess, when I am not to blame for the accident?
To avoid insurers pay for petty damages/losses like dents, scratches, loss of mirrors etc for example on Motor Vehicles.
To make you participate in claim’s settlement so that incidents of claims are minimized in future i.e. you will be more careful in future.
- How can the policy be terminated?
By a cancellation notice in writing from either party.
- What are the benefits of Insuring?
Financial security/protection for the insured.
Peace of mind as the burden is transferred to the insurer.
- What happens if I cancel my policy before expiry time?
The insurer computes and pays refund premium for the unutilized period subject to the policy terms if there has not been a claim.
- Can I get a refund premium if I don’t make a claim at the expiry of the policy?
No. You cannot get a refund because you will have enjoyed policy protection for the whole insurance period.
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