CLAIMS PROCEDURES AFTER LOSS OCCURRENCE.
In event of an accident or incidence that may give rise to a claim. Report to us immediately either by phone, SMS or Mail.
On receipt Alpine Insurance Brokers Limited will take action immediately in fulfillment on our promise on policy issuance. Upon notification, our office shall supply necessary documents and information on how to formally fill and set in motion the process of claim settlement.
CLAIM OCCURANCE.
Immediately a claim has arisen you immediately notify us either by in person phone, sms, Email or writing giving us in details the incidence and then we shall provide you with a claim notification that you fill that we shall use to
- Notify your insurers immediately
- Advice you of the documents required and verify them to ensure their validity in relation to the claim in question.
- Advice you every stage as the claim progresses.
- Prepare and send you regular claims update.
PROPERTY DAMAGE/LOSS CLAIMS/LOSS BY EMPLOYERS.
- Make sure that you have fully settled your premium.
- Ensure the amount you have insured your property is adequate to avoid under insurance and then your claims will be paid without problems.
- Where excess is applicable, it will be deducted from claim amount.
- Report all incidents of theft, fire damage, fraud to the police and obtain an abstract.
- Cooperate with the investigators/adjusters.
- Complete a claim form and obtain estimate of loss.
- With hold terminal dues of suspected employees and discontinue his/her employment contract immediately.
|
